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Contact Detail
- Tte Detail Address:Room 812, Building A, HEDA Center, No 177 Tailiu Road, QINGDAO, CHINA 266033
- Tel:
0086-532-80932938 - Mobil:0086-15866872579
- Email:
info@jinyuelin.com
Anna.jiang@jinyuelin.com - Whatapp: +86 15866872579
- SKYPE: +86 15866872579
- Facebook: +86 15866872579
Home>FAQ
Frequently Asked Questions
1、Can anyone order items from HARMONY HOME?
--Our products mainly for export. And we also welcome the domestic customers.
2、How do I become a customer to purchase your products?
--You can send us Mail,Whatapp,Skype or Facebook to us, we will reply you as soon as we get your information.
3、Can I purchase your items as an individual not a business?
--Sorry, we only sales in bulk.
4、Where your factory located?
3、Can I purchase your items as an individual not a business?
--Sorry, we only sales in bulk.
4、Where your factory located?
---All our factory is located in Shandong Province and all items are base in the materials location. Weaved by traditional handcrafts masters.
1、Are the products you sell eco-friendly?
--Our products are made with eco-friendly.
--Our products are made with eco-friendly.
2、 Do I have to pay for samples and the international express cost?
-- If the samples cost too much, it should be paid, but after your order placed to us, the money will be deducted from the final payment. If only one sample or a little more, the samples will be free, but the freight should be paid by you.
-- If the samples cost too much, it should be paid, but after your order placed to us, the money will be deducted from the final payment. If only one sample or a little more, the samples will be free, but the freight should be paid by you.
3、 What’s the brand of your products? Do you do OEM?
--Our factory brand is JYL, and we also service OEM to our customers.
PLACING ORDERS
1、Can I choice items from different catalogs on one order?
--Yes, you can. You can email us the item No. you are interested in, showed in our website, or you can inform us your enquiry. We mail you the photo quotation with all information needed.
1、Can I choice items from different catalogs on one order?
--Yes, you can. You can email us the item No. you are interested in, showed in our website, or you can inform us your enquiry. We mail you the photo quotation with all information needed.
2、Is there a minimum quantity to place the first order?
--Nomatter how many items you want to order, the total minimum quantity should be one container; it will be easy to shipment and protect the goods inside better.
--Nomatter how many items you want to order, the total minimum quantity should be one container; it will be easy to shipment and protect the goods inside better.
3、What if I want to order something I cannot find in your catalog?
--You can mail us your need, with the photos and sizes, and then we offer you the prices with packing details as soon as we can..
--You can mail us your need, with the photos and sizes, and then we offer you the prices with packing details as soon as we can..
4、How can I keep the shipping cost down?
---As we know the shipping cost is going up and down very frequently. We can book vessels for you under CIF. And we can inform you the shipping cost in China whenever you need.
1、Payment term?
-- L/C at sight OR T/T will be acceptable.
-- L/C at sight OR T/T will be acceptable.
2、Shipment term?
-- FOB or CNF
ORDERING
1、How can I know my orders going?
--- We have rich experienced colleagues to follow your orders and solve all your questions, we will mail you photos during the order running and we have QC in the factory to control the quality each day..
1、How can I know my orders going?
--- We have rich experienced colleagues to follow your orders and solve all your questions, we will mail you photos during the order running and we have QC in the factory to control the quality each day..